Global engagement survey shows strengths, areas for improvement
We know engaged employees drive sustainable businesses. We have implemented an employee engagement process to assess our progress and target improvements.
To evaluate how we’re doing and where we can improve, we invited every employee to take part in a comprehensive survey about our business. The survey asked questions in 15 categories, including collaboration, communication, supervision, pay, benefits, training and development, and other categories.
We partnered with International Survey Research, a division of Towers Perrin and one of the world’s leading experts in employee surveys. Their expertise helped us design and implement a survey that provided reliable, actionable data.
More than 77 percent of Diversey employees responded to the survey, which was conducted in 26 languages. To give ourselves a basis of comparison for understanding our areas of greatest strength and opportunity, we compared our employees’ responses to similar surveys among 20 other global manufacturing and sales companies, in order to give ourselves a basis of comparison for understanding our greatest strengths and our greatest areas of opportunity. We also examined the responses within demographic categories such as years of service, geographic region and business function.
That analysis is enabling us to act on specific needs that may not affect the entire company but are critical within a specific subset of our employee population.
The data we gained from the survey is proving to be a valuable tool in developing specific, measurable plans to improve our company and to make Diversey a better place to work. Our leadership teams on global, regional and functional levels have examined the data and developed specific plans to respond to the results — to reinforce what we are doing well and to improve in areas where our employees’ responses are below the global benchmarks.